EMPPLAN User FAQ

EMPPLAN USER FAQ

Here you will find relevant questions and answers about EMPPLAN – for promoters, administrators, industry and field service. Your topic is still missing? Feel free to ask a new question.

What does the billing status mean for sales transactions and which ones are there?

Accounting, FAQ, Reporting, Transactions

Admin, Credit note, FAQ, Invoice, Invoicing by means of credit notes, Promoter accounting, TC commissions, TC contract status

My GPS location data is not recorded at check-in – what can I do?

Check-in, FAQ

Browser location release, check-in with location, FAQ, GPS-Tracking, Location, Promotor, Tracking

How can I import or update locations in EMPPLAN? [Location import]

FAQ, Location import, Location Management, Locations

Admin, FAQ, Import, Location

How do I create customer users?

Brands, FAQ, User profile, User-Management

Admin, Brand users, Customers, FAQ, Industry users, User types

How do I activate the location data for image uploads? (GPS tracking for images)

FAQ, Reporting

Browser location release, EMPPLAN location release, FAQ, GPS-Tracking, Location approval for images, Promotion fraud prevention, Promotor, Reporting

Is it possible to import users into EMPPLAN? [User import]

FAQ, User profile, User-Management

Admin, Brand users, FAQ, Import, Industry users, Promotor

What do I do if there is a synchronization error in the EMPPLAN APP?

EMPPLAN APP, Events, FAQ

Events, FAQ, Synchronization, Synchronization errors

In which languages is EMPPLAN available?

FAQ

Admin, FAQ, International promoter database, International promoter software, Languages, Promotor, Translations

What is a slug?

FAQ, Product groups, Reporting

Admin, FAQ, Languages, Translations

What options are there for fraud prevention in sales promotions and other types of promotion?

Events, FAQ, Reporting

Admin, FAQ, Fraud, Promotion fraud prevention